Origins
I'm a strategic advisor who works best inside complex problems: connecting raw data to executive decisions, and turning a mission into a plan an organization can actually run. That instinct started early. Right out of university with a Statistics degree, I spent a decade in Brazil building the analytical muscle underneath it: tracking the KPIs that measured customer satisfaction at Unibanco, mining data for pricing and promotion strategy at Nielsen Market Research for clients including Nestlé and Johnson & Johnson, and running cross-functional delivery teams as a project and key account manager at Compsis Automotive Technology. By the time I reached Deloitte Consulting in November 2011, that foundation was ready for corporate scale: over almost four years as a Strategy and Operations Manager, until June 2015, I executed more than twenty commercial strategy projects for large clients, and spent two years as key account manager for Pearson Education Brazil, leading a sales force integration project that redesigned the company's territories and go-to-market approach.
The Detour
After Deloitte, I stepped away from the corporate track to pursue a different kind of rigor. I completed a Master of Arts in Theological Studies at Regent College in 2019, then went on to doctoral studies in Theology at Vrije Universiteit Amsterdam, reaching the dissertation stage before other priorities took over. What stayed with me wasn't the subject matter, it was the discipline of holding a large, abstract idea still long enough to find the structure inside it. That's the same move I make on a strategy problem today.
Building It
I brought that combination, data and structured thinking, into leadership roles at mission-driven organizations, and eventually into building something of my own. As Program Manager at Regent College (2018-2022), I led a full redesign of a graduate program and its transition to fully online delivery during the pandemic, and used database analysis to uncover a new U.S. market opportunity with real revenue potential. From 2022 to 2023, I co-chaired the Strategic Direction Working Group for A Rocha International, aligning 22 independent country teams across five continents around one five-year global strategy. In 2023, I founded Quilombo Management Consulting to bring that same clarity to nonprofits and mission-driven organizations directly, building full strategic planning frameworks, running organizational health assessments, and guiding leaders through change. Along the way, I kept running into the same wall: strategy fails when the people responsible for it are depleted. That's what led me to complete wellness coach training through the Mayo Clinic, and to fold coaching into how I work with leaders today.
Now
In 2024, that strategy and operations work brought me to Kaci, first as a consultant, and today as Chief Operating Officer. I run the operating cadence for the whole organization: turning a multi-year strategy into the weekly and quarterly work of a team helping nonprofits grow sustainably. It's the same throughline that's run through every chapter above, taking something complex, whether a dataset, an organization, or a person, and finding the structure that lets it move forward. This is just where it's landed for now.